Cancellations and Refunds Policy - iammentr.com

Cancellations and Refunds Policy

Last updated: March 19, 2025

Thank you for choosing iammentr.com. We are committed to providing you with high-quality e-learning content. Please read our Cancellations and Refunds Policy carefully before making any purchase.

1. Payment and Refund Policy

✅ No Refund for Successful Payments: Once a payment is successfully processed for a course, it is considered final and non-refundable. Refunds are not provided for change of mind, incorrect selection, or failure to complete the course.

2. Payment Failure and Bank Refunds

🔁 Payment Debited but Not Received: If your payment is debited from your account but not received by iammentr.com, the amount will be automatically refunded to your account by your bank. This process is handled by the payment gateway and your bank, and the refund should be reflected in your account within 5-7 business days.

3. Refunds Due to Technical Errors

⚠️ Technical Issues: In the event that technical issues prevent you from accessing the course after successful payment, you may be eligible for a refund. We will investigate the issue and offer a refund if the error is confirmed to be on our end.

Refunds due to technical errors are subject to the following conditions:

  • The issue must be reported within 48 hours of the payment.
  • The technical issue should prevent access to the course or significantly impact the learning experience.
  • If the issue cannot be resolved within 5 business days, a refund may be considered.

4. Duplicate Payments

💳 Duplicate Charges: If you are charged multiple times for the same course, please contact us immediately. We will process a refund for the duplicate transaction(s) after verification.

5. Course Access and Refund Eligibility

⏳ No Refund After Course Completion: Refunds will not be provided once a course is accessed and 25% or more of the content is completed.

📚 Course Access Duration: Free courses may have limited access duration, while paid courses offer lifetime or extended access depending on the course type.

6. Requesting a Refund

To initiate a refund request, please contact our support team via the following channels:

Please provide the following details when requesting a refund:

  • Transaction ID or Payment Reference Number
  • Email ID used for the purchase
  • Detailed description of the issue

7. Processing Time for Refunds

⏱️ Refund Processing Time: Refunds, if approved, will be processed within 7-10 business days. The time it takes for the amount to be credited back to your account may vary depending on your bank or payment provider.

8. Contact Us

If you have any questions about this Cancellations and Refunds Policy, please feel free to contact us: